Internet Information

Answers to your internet questions.

Exciting New Service (Multi-GiG Data Service)

Multi-Gig Brochure Here! What is Allied Telesis Multi-Gig Service? These are new much faster speed data packages designed to meet the demand for ever faster Internet speeds.  Allied Telesis is the...

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By Keith Southard

updated 7 months ago

Can we get service on more than one computer in our home?

The Residential Gateway supports one LAN connection. You can use an Ethernet switch or router to provide more connection ports.

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By Keith Southard

updated 7 months ago

How long will it take to install in my home?

You will receive a self-install kit that should take you no longer then 30 minutes to install. If you have any question dial 411 for tech support.

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By Keith Southard

updated 7 months ago

How can I sign up for phone, video, or data services?

Come visit us at your nearest Allied Telesis Capital Corporation Store. Misawa Air Base Store Hours: Monday to Saturday: 1000 to 1800 (10:00 am – 6:00 pm) JST Store Location: Building #325 Yokota...

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By Keith Southard

updated 7 months ago

Where are your offices located?

Misawa Air Base Store Hours: Monday to Saturday: 1000 to 1800 (10:00 am – 6:00 pm) JST Store Location: Building #325 Yokota Air Base Store Hours: Monday to Saturday: 1000 to 1800 (10:00 am – 6:00...

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By Keith Southard

updated 7 months ago

Streaming issues with Hulu Plus on your TV

Having trouble watching Hulu? Troubleshooting steps vary depending on the issue.  Please visit the Hulu websites help section to troubleshoot . International (outside the U.S.)

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By Keith Southard

updated 7 months ago

How to enable DMZ (bridged/unprotected mode)

Guide to D-Link Routers Guide to Cisco / Linksys Routers Guide to Netgear Routers A properly configured router will look similar to this...

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By Keith Southard

updated 7 months ago

E-mail Configuration Guides

E-mail webmail E-mail configuration guide – Outlook 2003 E-mail configuration guide – Outlook 2007 E-mail configuration guide – Outlook Express

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By Keith Southard

updated 7 months ago